![]() ![]() Unified Communications infrastructure: Cisco Unified CM.The Unified CCE solution consists primarily of four Cisco software products: Unified Contact Center Enterprise Interview with Experts VideoĬisco Unified Contact Center Enterprise Cheat sheet Datasheet ![]() It combines software IP automatic call distribution (ACD) functionality with Cisco Unified Communications in a unified solution that enables companies to rapidly deploy an advanced, distributed contact center.Ĭisco Contact Center Enterprise Product Introduction Video Cisco Unified Contact Center Enterprise (Unified CCE) is a solution that delivers intelligent call routing, network-to-desktop Computer Telephony Integration (CTI), and multichannel contact management to contact center agents over an IP network.
0 Comments
Leave a Reply. |